A letter to our customers about the Coronavirus
REGNER® EDITORIAL TEAM.
At REGNER®, the safety and well-being of our employees and our customers is always our priority. We are actively monitoring the COVID-19/Coronavirus situation and taking steps to help keep our communities safe. We wanted to share with you some steps we are taking.
Aligning with public health authorities
We have a team dedicated to our response to this pandemic and have Business Continuity Plans to ensure the continuation of services. We are closely monitoring updates from the World Health Organization regarding COVID-19. We will continue to seek guidance from this organization and government agencies on an ongoing basis.
Protecting our employees and customers
As our employees interact with customers and the general public, we have taken steps to limit exposure to the virus. We have put restrictions on travel, are postponing events, limiting the size of meetings, and providing remote-work solutions.
We are partnering with manufacturers to source as many sanitizers and protective supplies as possible. Additionally, we have protocols in place that activate disinfection and appropriate quarantine procedures based on recommendations by government and health agencies.
Assisting our employees
We are in continuous communication with our employees reminding them about the importance of good hygiene, providing them with health education and support whenever needed. Employees who feel ill have been told to not report to work and we have specific quarantine and communication procedures in place should an employee be diagnosed with COVID-19 or is asked to self-isolate by a public health authority.
What we ask of you
We are taking every precaution to ensure the safety and health of our communities, but we need your help. If you are experiencing flu-like symptoms and have a scheduled appointment, please let our customer care professionals know so that we can discuss options with you to ensure our collective well-being.